Verifying the name on your account
Verification is the part that keeps your money pointing at you. We ask for a clear photo of your National ID or passport, a selfie holding it, and a wallet screenshot showing the bKash, Nagad, Rocket or Upay number you registered with. No glare, all four corners visible. Once the details match, payouts go out without a pause and your account wallet
stays tied to your own name. It's a one-time step on your side, and it's the reason we can release a payout without calling you first.
- Open verification — In your account settings, choose verify identity. The screen shows which document types we accept and what each photo needs to show.
- Upload your ID — Send a photo of your National ID, passport or driving licence. Four corners in frame, no glare, printed name readable.
- Match your wallet — Add a screenshot of your bKash, Nagad, Rocket or Upay wallet with the registered number and your name visible.
- Get the confirmation — We compare the details and message you on the account once it's approved. You can carry on at the tables while the check runs.