Reference

Terms Conditions for Your ptk1971 Account

Everything you agree to when you open your ptk1971 account sits on this page — wallet rules, lobby conduct and how a bKash, Nagad or Rocket transfer is treated.

Wallet and cashout clausesbKash, Nagad, Rocket rulesAccount access and codesHow we announce changes
ptk1971 Terms Conditions for Your ptk1971 Account
DATA AND ACCESS RULES

How We Hold Your Data and Your Login

Your account sits behind a password and a one-time code sent to the number you registered with, so a stolen password on its own will not open your wallet. Session cookies keep you signed in as you move between the cashier and the tables; clear them and you will be asked for a fresh code. We keep transaction records because a wallet query, a dispute and the terms all need the same trail. You can ask what we hold about you, or ask for a correction, by writing from your registered address.

Sign-in and codes

Every sign-in runs on your password plus a one-time code to your registered mobile number. Change that number only from inside a logged-in session, otherwise the code lands somewhere you cannot reach.

Cookies on the lobby

Session cookies keep you signed in while you switch between the cashier and a live table. Clearing your browser signs you out and asks for a new one-time code. That is expected behaviour, not a fault.

Records we keep

Deposit and withdrawal records stay on file so a wallet question can be traced to a date, an amount and a reference. Ask us what we hold on your account and we will set it out in writing.

Requesting a change

Want a detail corrected or the account closed? Write from your registered email, name the clause you are relying on, and we confirm the outcome in that same thread rather than a new one.

WHEN SOMETHING IS UNCLEAR

Reading a Clause and Need a Human?

Some clauses only make sense once you are looking at your own account. When a rule about a bKash deposit, a Nagad transfer or a Rocket cashout does not read clearly, message us from the chat window inside your account and the thread arrives with your account ID attached — no need to explain who you are twice. Stay in the same thread while a question is open. That way whoever picks it up sees the whole conversation instead of the last line.

Account chat Open the chat panel from your wallet screen when a clause about a bKash or Nagad transfer needs a straight answer. The conversation keeps your account ID and past messages in one thread.
Email contact Write from the mailbox registered on your account. A message sent from a different address slows the check, because we match every request against the details we already hold on you.
Wallet trace If a transfer sits as pending, the cause is often a mismatched reference. Send the wallet number, amount and time from your bKash, Nagad or Rocket app so we can trace it in the cashier log.

Questions We Get About These Terms

The same few points come up from players in Dhaka and Chattogram, so we have answered them plainly here. If yours is not covered, the chat window in your account is faster than guessing at a clause.

Yes. Every wallet path in the cashier runs under the same terms — the amount you send, the reference you use and the account it lands in are part of what you accept when you deposit.

Your local law takes priority. The remaining clauses carry on applying, so a rule that cannot be enforced where you live drops out of your agreement instead of voiding the rest of the page.

Access depends on the law where you are and on the regions we can serve. Signing in from a country we do not cover may leave the account restricted until we confirm your location.

Write from the email registered on your account and say what you need — wallet history, sign-in records or the details on your profile. We reply in that thread once the request matches your account.

We post the updated wording on this page and flag the change inside your account before it takes effect. The version live when you log in is the one governing that session.

Accounts are closed for using someone else's wallet, sharing a sign-in code, or staking money that is not yours. Where local law requires it, we also close accounts outside eligible regions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.